At Moonlink Jewelry, we understand that your thoughtfully chosen accessories are more than just purchases—they’re future heirlooms, tokens of love, and daily companions to your style journey. Just as we meticulously craft each piece to blend timeless design with everyday functionality, we’ve designed our delivery process to be seamless, reliable, and worthy of your expectations.
Global Shipping with Care
We proudly ship our collections worldwide*, bringing our unique blend of meaningful design and accessible luxury to style-minded individuals across the globe. Whether you’re selecting a delicate anklet, a personalized Love Locket, or the perfect statement handbag, we ensure your chosen pieces reach you with the same care with which they were created.
*Please note: We are unable to ship to certain remote locations and some Asian countries. For specific details, please contact our customer service team.
Shipping Options Designed for Real Life
We offer two convenient shipping methods to suit your needs, ensuring your Moonlink treasures arrive safely and promptly.
1. Standard Shipping – $12.95
Ideal for when you’re eagerly awaiting your new favorite piece. Your order will be shipped via trusted carriers like DHL or FedEx.
- Processing Time: 1-2 business days
- Transit Time: 10-15 business days after dispatch
- Includes tracking for peace of mind
2. Free Standard Shipping
Because we believe great style should be accessible, we offer free shipping on all orders over $50. This option utilizes the reliable EMS service.
- Processing Time: 1-2 business days
- Transit Time: 15-25 business days after dispatch
- Tracking information provided
The Moonlink Delivery Promise
Our commitment to you extends far beyond the checkout. From the moment your order is placed, we handle it with the utmost attention. Each piece is carefully inspected and lovingly packaged, ready to begin its journey to your doorstep. Our customer service team personally oversees the process, ensuring everything runs smoothly from our studio in New York to your home, wherever that may be.
After Your Package Arrives
We want you to be completely delighted with your Moonlink Jewelry. If for any reason you are not satisfied, we offer a hassle-free 15-day return policy from the date you receive your order. Your satisfaction is the final and most important step in our process.
Thank you for inviting Moonlink Jewelry to become a part of your story. We are honored to create pieces for your journey and can’t wait for you to experience the quality and meaning woven into every design.