Privacy Policy

Dear Moonlink Jewelry Friends,

At Moonlink Jewelry, we believe that the journey of selecting meaningful jewelry and accessories should be filled with trust and confidence, not only in our products but in how we handle your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit moonlinkjewelry.com. We are committed to maintaining the highest standards of privacy and security, reflecting the same quality and care woven into each of our designs.

1. Information We Collect

To provide you with a seamless and personalized shopping experience, we may collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment details (processed securely via our payment partners).
• Order Information: Details about the products you purchase, such as charms, lockets, handbags, or jewelry items.
• Technical Information: IP address, browser type, device information, and pages visited on our site.
• Communication Data: Any correspondence with us via email or other channels.

2. How We Use Your Information

Your data allows us to create a refined and worry-free experience for you. We use your information to:

• Process and fulfill your orders for our products, including payment processing and delivery.
• Provide customer support and respond to your inquiries.
• Improve our website, product offerings, and overall user experience.
• Send you updates about new collections, promotions, or events, if you have opted in to receive marketing communications.
• Ensure the security and integrity of our website and services.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. We may share your data with:

• Service Providers: Trusted partners who assist us in payment processing (e.g., Visa, MasterCard, JCB, PayPal), shipping, and marketing, all of whom are bound by confidentiality agreements.
• Legal Compliance: When required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred under strict privacy terms.

4. Data Storage and Security

Your security is our priority. We implement advanced measures to protect your data:

• All transactions are encrypted using SSL technology, ensuring your payment and personal information remain confidential.
• We do not store your complete payment details on our servers.
• Data is stored on secure servers with limited access, and we retain your information only as long as necessary to fulfill the purposes outlined in this policy.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications at any time.
• Request a copy of the data we hold about you.
• Withdraw consent for data processing, where applicable.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies help us remember your preferences and items in your shopping cart. You can manage your cookie preferences through your browser settings.

7. International Data Transfers

As we serve a global community (excluding certain remote locations and some Asian countries), your data may be processed in countries outside your residence. We ensure that such transfers comply with applicable data protection laws.

8. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date.