Term and Conditions

Welcome to Moonlink Jewelry! These Terms and Conditions govern your use of our website and services. By accessing moonlinkjewelry.com and making a purchase, you agree to be bound by these terms. Please read them carefully.

1. Website Usage

Moonlink Jewelry provides an online platform for browsing and purchasing our collection of fine jewelry and accessories. You agree to use our website for lawful purposes only and not to:

• Engage in any activities that may disrupt or interfere with our website’s functionality
• Attempt to gain unauthorized access to any portion of our website
• Use our website to collect or harvest personal information about other users

2. Product Information

We take great care to accurately represent our products through images and descriptions. However, please note that:

• Colors may vary slightly due to monitor settings and lighting conditions during photography
• While we strive for precision, product dimensions are approximate
• All jewelry is crafted with attention to detail, but natural variations may occur in handmade items

3. Orders and Payment

When you place an order through Moonlink Jewelry, you agree to the following:

• All order information provided must be accurate and complete
• You are responsible for providing correct shipping details
• We accept Visa, MasterCard, JCB, and PayPal as payment methods
• Your order represents an offer to purchase which we accept by processing your payment and dispatching your items
• Prices are listed in US dollars and include applicable taxes unless otherwise stated

4. Shipping Policy

We ship to most regions globally, excluding parts of Asia and select remote areas. Our shipping options include:

• Standard Shipping: $12.95 via DHL or FedEx, delivery within 10-15 business days after shipment
• Free Shipping: Available for orders over $50 via EMS, delivery within 15-25 business days after shipment

Orders are processed within 1-2 business days after payment confirmation. You will receive tracking information once your order ships.

5. Returns and Exchanges

Your satisfaction is important to us. Our return policy includes:

• Returns and exchanges are accepted within 15 days of receipt
• Items must be unused, in original condition with all tags and packaging
• For hygiene reasons, earrings and hair accessories cannot be returned
• Personalized, engraved, or altered items are final sale
• To initiate a return, email [email protected] with your order number
• Customers are responsible for return shipping costs unless the return results from our error
• Refunds are issued to the original payment method within 5-10 business days after we receive and inspect the return

6. Intellectual Property

All content on moonlinkjewelry.com, including images, text, logos, and designs, is the property of Moonlink Jewelry and protected by intellectual property laws. You may not:

• Reproduce, distribute, or modify any content without our express written permission
• Use our trademarks or branding elements for any purpose without authorization
• Systematically extract data from our website for commercial or non-commercial purposes

7. Limitation of Liability

Moonlink Jewelry shall not be liable for:

• Delays in delivery resulting from circumstances beyond our reasonable control
• Minor variations in product appearance from website images
• Indirect, incidental, or consequential damages arising from product use
• Any issues resulting from providing incorrect shipping information

Our total liability for any claim related to your purchase shall not exceed the total amount you paid for the product in question.

8. User Responsibilities

As a Moonlink Jewelry customer, you agree to:

• Provide accurate and complete information when creating an account and placing orders
• Safeguard your account credentials and notify us immediately of any unauthorized use
• Review your order details carefully before completing your purchase
• Inspect products upon delivery and notify us within 48 hours of any shipping damage or errors
• Comply with all applicable laws and regulations regarding online purchases

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our data practices as described in our Privacy Policy.

10. Changes to Terms

Moonlink Jewelry reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising from these terms or your use of our website shall be resolved in the courts located in New York.